Our Terms and Conditions

Effective Date: 11 Oct 2024

1. Introduction

Welcome to Gnaw N Paw. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these terms. If you do not agree with any part of these terms, please refrain from using our site.

2. Product Information

While we strive to provide accurate descriptions and images of our products, variations may occur due to display settings, lighting, and the nature of the items. The images on our website may include AI-generated visuals and pictures of our own pets, but the products themselves are not AI-generated.

3. User Accounts

To make a purchase, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

4. Order Processing

When you place an order, you agree to pay for the items selected and provide accurate shipping information. Orders will be processed upon successful payment verification. We reserve the right to refuse or cancel any order for various reasons, including product availability, errors in pricing, or suspicion of fraud.

5. Shipping and Delivery

We engage different courier services based on real-time arrangements to ensure efficient delivery of your orders. After the shipment is confirmed, you may refer to the respective courier’s privacy policy for more information regarding their data handling practices.

6. Return and Refund Policy

If you wish to return a product, please refer to our Return and Refund Policy, which is outlined on our website. Returns must be initiated within 7 days of receiving the product, and items must be in their original condition.

7. Intellectual Property

All content, images, and designs on our website, including AI-generated images, are protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our explicit written permission.

8. User Conduct

You agree to use our website for lawful purposes and in a manner that does not infringe on the rights of others. Prohibited activities include but are not limited to:

  1. Engaging in fraudulent activities.
  2. Attempting to gain unauthorized access to our systems.
  3. Scraping or extracting content from our website without permission.

9. Limitation of Liability

To the fullest extent permitted by law, Gnaw N Paw shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or the products purchased.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of the site after any changes constitutes your acceptance of the new terms.

11. Governing Law

These Terms and Conditions are governed by the laws of Singapore. Any disputes arising from these terms shall be resolved in accordance with the laws of Singapore.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at hello@gnawnpaw.com.

13. User Comments and Contributions

  1. Responsibility for Comments: Users may leave comments or feedback on our website. By submitting a comment, you grant Gnaw N Paw a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, publish, and distribute such comments.
  2. Content Guidelines: You agree that your comments will not violate any third-party rights or contain any unlawful, abusive, or obscene material. We reserve the right to monitor, edit, or remove comments that we deem inappropriate or in violation of these Terms and Conditions.
  3. No Endorsement: Any views or opinions expressed in comments are those of the individual users and do not reflect the views of Gnaw N Paw. We are not responsible for the accuracy or content of user-generated comments.
  4. Indemnification: You agree to indemnify and hold harmless Gnaw N Paw from any claims, damages, losses, or expenses arising from your comments or your violation of these Terms.
  5. Moderation: We may moderate comments for quality and appropriateness. However, we do not guarantee that all comments will be reviewed or that inappropriate comments will be removed immediately.

14. Contact Us Regarding Comments

If you believe a comment violates these Terms or contains inappropriate content, please contact us at hello@gnawnpaw.com so we can review the matter.


Shopping Cart
Scroll to Top